Next Chapters Connect LLC (“Next Chapters Connect,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit www.nextchaptersconnect.com (the “Website”) or use our services (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy.

This Website is intended for users located in the United States.

INFORMATION WE COLLECT

We collect information you provide directly, information collected automatically, and information from trusted third parties.

1. Information You Provide

We may collect the following when you use our Services:

Name

Date of birth

Mailing address

Phone number

Email address

Account login credentials

Payment information (processed securely through third-party payment processors)

Information you submit through forms, appointment requests, chat, text, or customer support

General information you choose to provide related to scheduling or administrative service requests

We collect only the information necessary to provide our Services. If you choose not to provide required information, you may not be able to access certain features.

2. Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Pages viewed and time spent

Referral source

General geographic location (city/state level)

This data helps us improve site performance and user experience.

Cookies

We use cookies and similar technologies to:

Remember user preferences

Improve Website functionality

Understand how visitors use our Website

You can adjust cookie settings in your browser. Some features may not function properly if cookies are disabled.

3. Information from Service Providers

We may receive information from trusted vendors who help us operate our business, such as:

Payment processors

Identity verification services

Scheduling and communication platforms

Analytics providers

These partners only receive information necessary to perform their services.

HOW WE USE YOUR INFORMATION

We use your information to:

Provide scheduling and administrative support services

Communicate about appointments, account activity, and service updates

Respond to inquiries and customer support requests

Improve our Website and Services

Maintain security and prevent fraud

Comply with legal obligations

We do not sell your personal information.

SMS & COMMUNICATION CONSENT

If you provide your mobile number, you consent to receive service-related text messages from Next Chapters Connect.

These may include:

Appointment reminders

Account notifications

Service-related updates

SMS Terms:
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

We do not send promotional text messages without separate consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

HOW WE SHARE INFORMATION

We may share your information only as necessary in the following situations:

Service Providers

With vendors who assist with payment processing, technology infrastructure, customer support, and communications.

Healthcare Professionals

If you request appointment scheduling through our platform, we may share necessary information with independent licensed healthcare professionals solely for coordination purposes.

Legal Requirements

We may disclose information if required by law, court order, or to protect rights, safety, or property.

Business Transfers

If our company undergoes a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

DATA SECURITY

We use administrative, technical, and physical safeguards designed to protect your personal information. While no system is completely secure, we take reasonable steps to protect your data.

DATA RETENTION

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR CHOICES

You may:

Update account information by contacting us

Opt out of SMS messages by replying STOP

Opt out of marketing emails by using the unsubscribe link

CHILDREN’S PRIVACY

Our Website and Services are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates are effective upon posting to this page with a revised effective date.

CONTACT US

If you have questions about this Privacy Policy, contact:

Next Chapters Connect LLC
Email: [email protected]